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Making sense of multiple sclerosis, together

Loops combines real patient stories with data so you can see which treatments, lifestyle changes, or habits actually worked - for free

This is not medical advice, please consult a clinician.

Understand your multiple sclerosis symptoms, what triggers them, and how to discuss your care with your doctor so you can live happier.

How Loops helps

Living with multiple sclerosis? You don't have to figure it out alone

  • Chat with Charlie, who knows you best

    Ask anything and get answers shaped by your own history. Charlie, our AI, also learns from people in the same boat, so you see what has helped others like you.

  • Track your flare-ups and good days

    Log how you feel in a few taps and spot the patterns behind your bad days and your good ones, so you can tell what actually makes a difference.

  • Walk into appointments prepared

    Get a personalized report and tailored questions for your situation to bring to the doctor. So you can finally answer “what's working” and “what's not working” when the doctor asks.

  • Get invited to paid studies

    If you choose to, you can be invited to paid research studies and opportunities. It is always your call, and you can opt out at any time.

The basics

Common questions about multiple sclerosis

Curious about multiple sclerosis, take a look at common questions below.

What is multiple sclerosis?

Yes. Multiple sclerosis is a condition in which the immune system attacks myelin in the brain and spinal cord. This can disrupt nerve signals and cause symptoms such as vision changes, numbness, weakness, balance problems and fatigue.

What are multiple sclerosis symptoms?

Yes. Symptoms can include vision changes, numbness or tingling, weakness, balance problems, muscle stiffness, fatigue and difficulties with thinking or coordination. Symptoms vary from person to person and should be assessed by a healthcare professional.

What causes multiple sclerosis?

No. The exact cause is not known. Multiple sclerosis is thought to result from a combination of genetic susceptibility and environmental factors that affect how the immune system behaves. It is not contagious.

Is multiple sclerosis a neurological condition?

Yes. Multiple sclerosis is a neurological condition that affects the central nervous system, including the brain and spinal cord.

Is multiple sclerosis fatal?

No. Multiple sclerosis is not usually fatal. Many people with multiple sclerosis live long lives, especially with modern treatment and medical support. Severe complications are uncommon, but regular follow-up remains important.

Is multiple sclerosis an autoimmune disease?

Yes. Multiple sclerosis is widely considered an immune-mediated condition. The immune system mistakenly attacks myelin in the central nervous system, although the exact immune mechanisms are complex.

Is multiple sclerosis hereditary?

No. Multiple sclerosis is not directly inherited in a simple way. Having a close relative with multiple sclerosis can slightly increase risk, but most people with multiple sclerosis do not have a family history, and genetics are only one part of the picture.

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You don't have to do this alone

Take control of your multiple sclerosis journey

Ask questions, track your flare-ups, and see what works for people who understand what you're going through with multiple sclerosis.

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FAQ

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What is Loops?

Loops is a health companion for people living with a chronic condition. It pools real world data and success stories from people with the same condition, so you can see which treatments, changes, and habits actually work. You can ask Charlie, our AI, questions, track how you feel, and prepare for your appointments.

How does Loops help me?

You can chat with Charlie, who knows your history and learns from others in the same boat, track your flare-ups and good days, and create a report and questions tailored to you to bring to your doctor. You can also choose to be invited to paid studies and research opportunities.

Is Loops actually free?

Yes. Creating an account and using Loops to ask questions, track how you feel and prepare for appointments is free.

Is Loops medical advice?

No. Loops shares patient-sourced insights and general information to help you understand your condition and what has worked for others. It does not diagnose or treat anything and is not a substitute for a clinician, so please talk to your doctor about decisions regarding your health.

Is my info private?

Yes. Your logs and stories are shared anonymously to help others with the same condition, and we never share your name or email. You decide what is shared, you can turn sharing off in your profile at any time, and you can delete your account and data whenever you like.